Our customers come to us with questions every day, so we’ve collated answers to some of those that are most frequently asked. If your question isn’t answered here, please get in touch and our team will be more than happy to help.
What wardrobe styles do you offer?
We offer four main styles: contemporary, sliding door, shaker, and traditional. See our wardrobes page for further information and to see examples.
How long are your lead times?
This will depend on the type of furniture and materials you select, but a general guide is 4-6 weeks.
How much will my furniture cost?
Do you only offer bespoke furniture?
Some of our media and TV cabinets, are available as freestanding options, but these will also be built to your size and specifications. All furniture is bespoke and made to measure.
Is bespoke furniture really better?
It is the best way to make the most of the space in your home or business, as everything will be designed to your dimensions, maximising your storage. It also lets you put your mark on the design, or can be made to fit in with other designs.
Are your wardrobes also bespoke? I’ve heard some companies have standard door sizes, so there is less flexibility.
Yes, all our wardrobes are made to measure, including the doors. Infill panels are used to give a neat finish and are kept to a minimum as we believe in giving you the maximum capacity for your money.
Don’t sliding door wardrobes break easily?
They are very strong and sturdy when fitted correctly. We recommend using top hung runners for our sliding doors, so there isn’t any danger of them coming off the tracks if something gets stuck in the runners.
Do you fit wardrobes as well?
We do. Everything is designed, made and fitted by us.
How long does installation take?
This depends on your furniture, but usually, 1-2 days. We make all the components in our workshop ready to assemble on site, so we can speed up the fitting process.
Can you dispose of rubbish?
We dispose of all waste associated with the installation of your furniture, included in our price. However, any items such as carpet, skirting board etc that you want disposed of may be subject to a small extra charge.
Can you remove old wardrobes for me?
Yes, we can knock out and dispose of old furniture before we install new furniture – for an extra charge.
What methods of payment do you accept?
Our preferred method of payment is Bank Transfer, we also accept cheque. For credit card and debit card payments through our card reader there is a fee of 1.75% and a fee of 2.5% if payment is taken over the phone.
If you have any more questions about payment, please do not hesitate to contact us on 020 7620 1020.
When do I pay?
You will pay a 50% deposit, then the balance will be due upon completion and once you are happy with the finished product.
Can I come and look around?
We don’t have a showroom but you are more than welcome to come to our workshop to see the work we do and look at samples. We will also be able to bring samples to your design appointment.